Reference

How link parlay Handles Your Personal Data

At link parlay, your personal data is collected only for specific account and transaction purposes — including processing deposits via DANA, OVO, GoPay, and QRIS — and is…

Data collected for account purposes onlyDANA, OVO, GoPay, QRIS transactions coveredRetention period disclosedYour right to request deletionIndonesia-applicable policy

Jelajahi Lobby Read FAQ

What Data We Collect and Why

link parlay Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with link parlay, we collect your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay, or QRIS — solely to verify your identity and process transactions. Device data such as IP address, browser type, and session timestamps

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are logged automatically to protect your account from unauthorised access. We do not collect data beyond what is operationally necessary. Access to certain features depends on local law, and data handling for those features follows the same policy scope. Your payment chip history — including records
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of QRIS scans and GoPay transfers — is retained only for the period required to resolve disputes or satisfy applicable regulatory requests in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you have a question about this privacy policy, want to request a copy of your stored data, or need to update personal details tied to…

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling practices are designed around the principle that you should always know what we hold and why.

Encryption at Rest and in Transit

All personal data — including payment references for DANA, OVO, GoPay, and QRIS — is encrypted using industry-standard protocols both when stored on our servers and when transmitted between your device and our platform.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can manage cookie preferences from your browser settings at any time; disabling analytics cookies does not affect account functionality.

Account Security Measures

Two-step verification is available for all accounts. We also flag unusual login locations automatically and send an email alert if your account is accessed from a new device or IP address not previously associated with your profile.

Data Retention Schedule

Transaction records are kept for a minimum of five years to meet financial record obligations. Account profile data — name, email, phone number — is deleted within 30 days of a confirmed account closure request, subject to any open dispute.

Third-Party Data Sharing

We share data with payment processors such as DANA, OVO, GoPay, and QRIS only to the extent needed to complete your transaction. We do not sell, rent, or share your data with advertising networks or unrelated third parties.

Your Right to Request Changes

You may request a correction, export, or deletion of your personal data at any time via the Account Settings panel or by contacting our privacy support email. We process verified requests within seven business days.

Common Questions About Your Privacy at link parlay

These are the questions we receive most often about how your data is handled, what rights you have, and how to act on them. If your question is not answered here, our live chat team is available 24 hours a day to help.

We collect your full name, email address, phone number, and the payment identifiers you register — such as your DANA or GoPay number. Device data including IP address and browser type is also logged automatically for security purposes.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transactions. No personal data is sold or passed to advertisers, data brokers, or any party outside of what is operationally necessary to run your account.

Transaction records, including QRIS scan logs and GoPay transfer references, are retained for a minimum of five years to meet financial record requirements. Profile data is deleted within 30 days of a verified account closure request.

Yes. Log into your account, go to Settings, then Privacy, and submit a data access request. You can also email our privacy inbox directly. We will provide a full export of your stored data within seven business days of verifying your identity.

Submit a deletion request through the Account Settings panel or via our privacy support email. Once verified, profile data is deleted within 30 days. Transaction records tied to financial obligations may be retained for the legally required period, where local law permits.

We use session cookies to maintain your login and analytics cookies to improve account page performance. You can disable analytics cookies in your browser settings at any time. Disabling them does not affect your ability to deposit, withdraw, or access your account.

Contact our live chat team immediately — available 24 hours a day, seven days a week. We will lock your account, review recent session activity, and guide you through resetting your login credentials and updating any registered payment details such as OVO or DANA.

How link parlay Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Encryption at Rest and in Transit

Cookie Policy

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Privacy at link parlay

01 What personal data does link parlay collect when I open an account?

02 Does link parlay share my data with third parties?

03 How long does link parlay keep my transaction history?

04 Can I request a copy of the data link parlay holds about me?

05 How do I request deletion of my account data?

06 What cookies does link parlay use and can I opt out?

07 What should I do if I suspect my account data has been compromised?

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